Customer Considerations

When looking for an interlock provider consider the following:

Experience in:

1. Technical Service
2. Customer Service- Will you be treated like a customer or a defendant?

Reputation

1. Years of service
2. Professionalism
3. Dedicated Provider

Service

1. 24/7 Support
2. State of the Art Equipment
3. Multiple Office Locations
4. Mobile Office
5. Special Programs
6. Hours of Operation: Appointments so you don't miss work?
7. Available Appointments 24/7
8. Quick Start Program

Prices

1. Installations fees
2. De-installations fees
3. Monthly lease
4. Service calls
5. Additional install fee for your Make or Model of vehicle
6. Payment plans
7. Payment options
8. Value: Total out of pocket costs vs. service provided
9. Entire Program Cost